NHS Patient Survey Programme

NHS Patient Survey Programme

(NPSP) is part of the government's commitment to ensure patient feedback is used to inform the improvement and development of NHS services. We have a legal duty under Regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 to assess, monitor and improve the quality and safety of the services provided (including the quality of the experience of service users in receiving those services). We may share your contact information with an NHS approved contractor as a data processor to be used for the purpose of the NPSP.

 

NHS Digital - On behalf of NHS England assess the effectiveness of the care provided by publicly-funded services - we have to share information from your patient record such as referrals, assessments, diagnoses, activities (e.g. taking a blood pressure test) and in some cases, your answers to questionnaires on a regular basis to meet our NHS contract obligations and our legal duty under s259 Health and Social Care Act 2012. For further information about how NHS Digital looks after your data follow this link.

 

Clinical Commissioning Groups - Information may be shared with a Clinical Commissioning Group where it is necessary for them to comply with their legal duties. For example they have particular duties relating to the discharge of patients under the Care Act 2014 and for the provision of continuing care under s3 NHS Act 2006 including in some cases the authorisation of individual funding.

Please also see the Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group Privacy Notice.