General/visiting Information for Bristol and Weston

For UHBW (6) For UHBW

COVID-19 Homepage

General/visiting Information for Bristol and Weston

 

For UHBW (1) For UHBW (5)

Outpatient hospital appointments (not including maternity)

 

Maternity services

For UHBW (3) For UHBW (4)

Share your experiences of our services during COVID-19

Share a message with your loved one in hospital

 

Please use the sections above to find out the latest information about visiting, outpatient appointments, maternity services, how to share your experiences of our services during COVID-19, and how share a message with your loved one in hospital. 

 

Due to coronavirus (COVID-19) we have visiting restrictions in place at our hospitals.

 

We appreciate how hard it has been to keep in touch with loved ones who are in hospital with the restrictions in place. We'd like to thank you for your support and understanding during this difficult time.

We will continue to review our visiting arrangements in line with national guidance and the local infection rates.

This guidance is subject to change at short notice so please check this website for updates.

Where visiting is permitted all visitors must:

  • Wash their hands
  • Wear a surgical face mask (unless exempt from doing so) which are available at all hospital entrances. Guidance around exemptions is available on the Government website. Please notify us on attendance if you are exempt from wearing a face mask. The Trust will endeavour to make reasonable adjustments for you, if appropriate.
  • Maintain 2-metre social distancing

Please do not attend if you have any COVID-19 symptoms/have tested positive or you've been advised to self-isolate. Self-isolation guidelines can be found here.

Adult inpatients - changes from Friday 7 January 2022 (excluding maternity)

In response to the rise in COVID-19 cases in the local area and to maintain the safety of patients and staff, we have taken the difficult decision to temporarilysuspend visiting for adult inpatient wards at our hospitals (excluding maternity) from Friday 7 January.

We understand this is difficult for patients and their loved ones, but we want to do all that we can to keep you safe.

Exceptions can be made on compassionate grounds, and for vulnerable patients including patients with dementia or learning disabilities, patients with a key carer, and patients receiving end-of-life care.

These exceptions must be arranged in advance and approved by the nurse in charge on the ward.Please contact the ward to discuss and make arrangements.

Where visiting is permitted please:

  • Carry out a lateral flow test regardless of vaccination status - accessed from the COVID-19 website - https://www.gov.uk/order-coronavirus-rapid-lateral-flow-tests before a visit.
  • Wear a surgical face mask (unless exempt from doing so) which are available at all hospital entrances.
  • Follow hand hygiene and social distancing advice, regularly washing your hands and using alcohol gel.
  • Do not visit in any circumstances if you have any COVID-19 symptoms, have tested positive for COVID-19 in the last 10 days or are self-isolating (please check nhs.uk/conditions/coronavirus-covid-19/  for the current guidance).

We know it is important for our patients to keep in contact with family and friends and we will support them where possible to make use of any telephone or video calls so they can keep in contact with their loved ones. Free WiFi is available at our hospitals. If you need support to keep in touch with your loved one please speak to the ward staff. Alternatively, you can use our Message to My Loved One service. Find out more.

For the latest information and advice about COVID-19 visit the national NHS website at: nhs.uk/conditions/coronavirus-covid-19/ 

 

Birthing partners - changes from Friday 7 January 2022

From Friday 7 January, one nominated birthing partner only can be with you during labour and the birth. This change is in response to the rise in COVID-19 cases in the local area and to maintain the safety of patients and staff.

All other visitor guidance for maternity services remains unchanged at this time. Please read all of the current guidance in full.

 

Bristol Royal Hospital for Children

All inpatient wards can have two named parents/carers with each patient and these two named visitors must remain the same for the duration of the inpatient admission. This applies to inpatients only.

For the children's emergency department (ED), Carousel outpatient department, Rainforest outpatient department, Meadow ward day case unit, Puzzlewood Clinical Investigations Unit (CIU) and Ocean unit - one parent/carer can accompany a child.

If any one patient has two parents/carers at the bedside in a bay, all parents/carers present in that bay must wear a face mask.

Any visitors aged 12 and over must wear a face mask in our hospital, unless exempt. Guidance around exemptions is available on the Government website. Please notify us on attendance if you, or your child, are exempt from wearing a face mask. The Trust will endeavour to make reasonable adjustments, if appropriate.

No siblings or other children are permitted to visit our hospital unless in exceptional circumstances and this must be agreed with the ward sister, department manager or matron.

Please speak to a member of staff if you feel unwell at all, at any time.

 

Attending our emergency departments

Bristol Royal Infirmary and Weston General Hospital emergency departments

Those coming to our emergency departments at the Bristol Royal Infirmary and Weston General Hospital are asked to attend alone, with a very small number of exceptions at the discretion of the nurse in charge or a consultant. People who are there to support a patient are not counted as a visitor, such as those accompanying:

  • 16/17 year old patients (or any patient under the age of 18 attending Weston General Hospital emergency department).
  • vulnerable patients (a vulnerable  patient is someone who is or may be for any reason unable to take care of themselves, or is unable to protect themselves against significant harm or exploitation).
  • patients receiving end-of-life care.
  • patients who have dementia, a learning disability, autism spectrum disorder (ASD) or a diagnosed mental health condition, where not having someone else present would cause the patient to be distressed.
  • patients with a disability or impairment who cannot attend on their own or require additional support to access services.

Where a visitor has been permitted, it will be limited to one person to accompany the patient, and they must have no COVID-19 symptoms. If you are in any doubt or need to make additional arrangements to support your particular needs please speak to a member of staff.

Bristol Royal Hospital for Children emergency department

Those coming into our children's emergency department can be accompanied by a maximum of one family member, friend or carer. Those accompanying a child into the department must have no COVID-19 symptoms. Any visitors aged 12 and over must wear a face mask in our hospital, unless exempt. Please notify us on attendance if you, or your child, are exempt from wearing a face mask. The Trust will endeavour to make reasonable adjustments, if appropriate.