How do I arrange a visit?

Contact the ward after 2pm to arrange a visit for the following day or a later date. You cannot visit unless you have contacted the ward in advance. You will be asked some questions to decide if a visit can go ahead. These questions will be asked every time you visit to ensure everyone's safety.

  • You will not be able to visit if you have any COVID-19 symptoms / have tested positive
  • You will not be able to visit if you've been advised to self-isolate by NHS Test and Trace
  • You should not visit if you feel unwell, even if you have tested negative for COVID-19 and are fully vaccinated and have received your booster.

It may be that the ward has to restrict or postpone your visit if there are too many visitors, to allow for social distancing and the safety of all. We apologise in advance if this occurs.

To ensure that we can maintain our levels of safety for everyone, it is important that everyone follows the national guidance on social distancing and self-isolation, staying at home wherever possible, to help limit the spread of COVID-19.

If you are considered at 'high risk', visiting is not recommended and you do so at your own risk.

Before your visit, a member of our ward staff will discuss your visit and what you can expect.

On the day of your visit staff will ask the following questions, part of a risk assessment

  • Are you feeling unwell?
  • Do you have a new/continuous cough?
  • Have you had any sickness or diarrhoea within the last 48 hours?
  • Have you noticed a change in your temperature?
  • Have you noticed a change in your normal sense of taste or smell?
  • Have you been in contact with anyone suspected as having, or who has tested positive, for COVID-19 and are required to self-isolate under the current guidance? When to self-isolate and what to do - Coronavirus (COVID-19) - NHS (www.nhs.uk)