Contact Us

The hospital has one switchboard for calls relating to our services:

Tel: 01934 636363.

Address:

Weston General Hospital
Grange Road
Uphill
Weston-super-Mare
Somerset
BS23 4TQ

Contacting Weston General Hospital about your appointment or treatment

If you are a patient in the care of one of our departments, you should be provided with appropriate contact numbers to enquire about your appointments.

If you haven't got a contact name and telephone number for the person or department you need to contact, please call the switchboard.

Alternatively, please call the number at the top of your appointment letter.

If you have an outpatient clinic appointment booked with UHBW at Weston but would like to change or cancel the date, please complete the Outpatients appointment cancellation and rescheduling form for Weston General Hospital. Please note that this form can only be used to change or cancel existing outpatients appointments more than 24 hours in advance, for same-day cancellations please call the number on your appointment letter or the main switchboard on 01934 636363.

Information about our services at Weston General Hospital.

 

Complaints, comments and concerns

Speak to our Patient Advice and Liaison Service (PALS) by calling the voicemail service on 01934 647216 or email PALSWeston@uhbw.nhs.uk. More information about the team can be found on the Patient Advice and Liaison Service (PALS) page. Currently the helpdesk located near the main entrance of Weston General Hospital is closed.

Payments

If you have an enquiry about paying an invoice relating to Weston General Hospital please use the UHBW Invoice Payment Form.

To make an advance payment for hospital care please use the Advance Payment For Hospital Care Online Payment Form.

Supplier invoices

If you need to submit an invoice for payment relating to Weston General Hospital please email payments@uhbw.nhs.uk.

 

For general enquiries

Please note we cannot provide medical advice via this email address. If you have any medical related questions (including information about appointments and waiting times) please contact the clinic/department. If you have a general enquiry please email servicewww@uhbw.nhs.uk.