The Emergency Care Department is open seven days a week, 52 weeks a year between 8am and 10pm and gives emergency medical treatment and clinical care.
Do you need to come to A&E?
When you’re injured or unwell, choosing the right care, first time can save you time and effort, as well as helping us to make the best use of NHS resources.
If you need medical help urgently, but it’s not life-threatening, contact NHS 111 first rather than going straight to A&E.
NHS 111 will help you right away and direct you to the best service for your needs. If needed, a healthcare professional will call you.
NHS 111 is available 24 hours a day. You can access it online at 111.nhs.uk, on the NHS App or by calling 111, free of charge, from a landline or mobile phone.
If you or a loved one have a life-threatening illness or injury, you should call 999 straight away.
For more information about your choices of either Minor Injuries Unit, GP, pharmacy in Weston and North Somerset click here .
Please note that there is no GP service or Walk In Centre at Weston General Hospital. If you need a GP appointment please contact your own GP or phone 111 for for further assistance.
Our emergency care team are highly skilled. A very busy department - we see around 50,000 patients every year - about 160 patients a day. For minor injuries this may not be the best place for you to be treated so please click here for advice on where to go for help.
A nurse assesses each patient as they arrive. We aim to see every patient within 15 minutes of attending the department.
We try to manage your problem as quickly as possible. However, when, for example, we have critically ill or injured patients in the departmet, many of the medical and nursing staff are attending to that person's care. This may result in increased waiting times for those with less serious complaints.
Following your examination and possible investigations, a decision may be made that you require admission into a ward for further care. This will be arranged as quickly as possible and usually within two hours of the decision being made to admit you.
The Senior Clinical Nurse within the Emergency Department has an office in the department. If you would like to discuss any matter with him/her personally, please mention this to either a Nurse or the Receptionist.