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Do you really need our Emergency Department?

Our Emergency Department is open between 8am and 10pm. 

Our hospital Emergency Dept or phoning 999  will be there for emergencies like:

Chest pain, serious or prolonged abdominal pain,  broken bones, cuts that are continually bleeding, shortness of breath, dehydration, or feel you are experiencing unusual, prolonged or serious symptoms you think could be life threatening.


Our Emergency Department is for serious illness and injuries and is a very busy place. 

Every day, we see many, many people attend our Emergency Department. But where people only have minor ailments, there may have been a quicker and more appropriate place to get healthcare advice and treatment - leaving our emergency doctors free to see more seriously ill patients.

See below for where else to get treatment or advice in the local area. 


Bank Holiday Services 



Where to go for pharmacy, minor injuries and other health services

For full details of health services in Weston-super-Mare and North Somerset that you can use to avoid coming to our Emergency Department please click here


Advice for holiday makers and tourists

If you are a tourist in Weston and North Somerset we realise it is more difficult for you as you are away from your GP. However please do not use our Emergency Department as a GP service as it keeps us from dealing with more serious patients.You can get treatment in other places.

Thinking about where to go for help and treatment:

Local pharmacies - they can help with:

You can get treatment for seven common health conditions directly from their local pharmacist, without needing a GP appointment. The Pharmacy First scheme makes it easier and quicker for patients to access care and treatment on their high street, while easing pressure on GP services. Under the scheme, pharmacists can supply prescription-only medicines to treat seven conditions, where assessment indicates this is appropriate, without patients needing to visit their GP practice. The conditions are:

  • Sinusitis
  • Sore throat
  • Earache
  • Infected insect bite
  • Impetigo (a bacterial skin infection)
  • Shingles
  • Uncomplicated urinary tract infections in women

The service is available direct from pharmacies or by referral from a GP, NHS 111 or other health services. If prescription medicines are not appropriate, pharmacists will offer advice or 'over the counter' medicines, or both.

Find your local pharmacy in Weston and North Somerset here

Using 111

If you need medical help urgently, but it’s not life-threatening, contact NHS 111 first rather than going straight to A&E.

NHS 111 will help you right away and direct you to the best service for your needs. If needed, a healthcare professional will call you.

NHS 111 is available 24 hours a day. You can access it online at, on the NHS App or by calling 111, free of charge, from a landline or mobile phone.

If you or a loved one have a life-threatening illness or injury, you should call 999 straight away.

  • For other conditions, contact your GP as normal or speak to your pharmacist.
  • For advice on treating very minor ailments at home, speak to your pharmacist or visit

Minor injuries or Walk-in Centre

Call in at your local minor injuries unit or Walk-in Centre. This service is for minor injuries and illnesses, such as cuts and grazes, minor burns, bites and stings, sprains and strains. There is no walk in centre at Weston hospital but you can find your nearest one on NHS Choices HERE


Clevedon - Minor Injuries Unit

Clevedon Community Hospital,Old Street, Clevedon, North Somerset, BS21 6BS

Telephone: 01275 546852

Open 7 days a week, 8am until 20:30, new arrivals between 20.30-21.00 will be assessed and advised accordingly.

Opening hours for X-ray: 9am to 1pm and 2pm to 4.30pm week days only

More details about Clevedon Minor Injuries Unit

South Bristol - Urgent Care centre

South Bristol NHS Community Hospital

Hengrove Promenade, Hengrove, Whitchurch Lane Bristol BS14 0DE

Sat nav postcode: BS14 0DB

Telephone: 0117 342 9692

Open 7 days a week, 8am to 8pm

Also for minor illnesses and injuries, day surgeries and rehabilitation services.

X-rays are available for patients over two years old.

More details about the South Bristol Urgent Care Centre

Bridgwater Minor Injuries Unit at Bridgwater Community Hospital

Bower Lane, Bridgwater , TA6 4GU

Telephone 01278 436555

Open seven days a week 8.00am – 9.00pm (last patient admitted at 22.30)

More details about Bridgwater Minor Injuries Unit