We are introducing a new system that offers a better experience for our maternity service users.
Both North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) will jointly start using Badger Notes from Tuesday 26 September 2023. In particular, Badger Notes will see the replacement of bulky yellow notes folders with an app that provides access to a digital version of your records.
Badger Notes will allow you to:
Additionally, as you build a personalised care plan with your midwife, Badger Notes gives you a place to record thoughts and questions about your antenatal care, birth plan, and postnatal care for your midwife to review with you.
You can also contribute to your personalised care plan by submitting thoughts and questions about your antenatal care, birth plan and postnatal care for your midwife to review with you.
For care purposes, and once they've been granted access to Badger Notes by you, healthcare professionals such as GPs will also have 24-hour access to information.
Anyone using our maternity services who doesn't have internet access will be able to retain their paper notes.
Besides improved access to information, we're doing this to deliver a better - and safer - care experience. Badger Notes is already in use at other NHS Trusts around the country including here in the South West.
We've answered some commonly-asked questions about Badger Notes to help. Your midwife should also be able to answer any questions you may have. If you are experiencing issues accessing or using Badger Notes you can contact our helpline. Please note, the helpline is manned by an admin team based at UHBW and is only for non-urgent enquiries about using Badger Notes.
Call the helpline: 0117 3429301Email: badgernotessupport@uhbw.nhs.uk
Helpline hours:Mon to Fri 10am - 4pmSat and Sun 11am - 3pm
Please watch the below video to find out more.